Support
Last updated: 3 October 2026
Most answers are below. If you can't find yours, email support@leadphrase.com and we'll get back to you as soon as we can.
Getting started
- Open Coach and tap Try the Vyntra example to see a full analysis.
- Type, paste or dictate your own message, choose who it's for, and tap Improve.
- Tap How would a senior say it? to review something you've already said.
Without an AI key, LeadPhrase works offline: analysis, patterns, drills, the phrase library and curated rewrites for common situations.
Connecting an AI provider
- Create an API key with your provider: OpenAI or Mistral.
- In LeadPhrase, go to Profile › AI provider, choose the provider and paste your key.
- Tap Test connection.
For a company gateway or another OpenAI-compatible service, choose Custom and enter the endpoint, the model and how the key is sent (a bearer token, or an api-key header for Azure). You pay the provider directly for what you use.
Rehearsing and dictation
Allow the microphone and speech recognition when LeadPhrase asks, or later in Settings › LeadPhrase. Transcription runs on your iPhone when your device supports it for the language. If you've required on-device recognition and it isn't available, use Type instead.
Meeting cards on your Lock Screen
Prepare a meeting from Coach › Prepare a meeting, then tap Show on Lock Screen. If the cards don't appear, check that Live Activities are allowed in Settings › LeadPhrase. To add the widget, touch and hold your Home Screen, tap Edit › Add Widget and choose LeadPhrase.
Privacy settings and deleting your data
Safe Rewrite, strict mode, always-hidden terms and on-device speech are in Profile › Privacy & data. Delete all data removes every message, rehearsal, reflection and setting, your API key, and the cards shown on the widget and Lock Screen. See the privacy policy for details.
Contact
Email support@leadphrase.com. If something isn't working, please include your iPhone model, iOS version and the app version shown in Profile › About LeadPhrase.